Step One: - Schedule a pick up and drop off time
- Load and fold has taken an innovative approach to the way in which you do laundry.
- Schedule a pick up and drop off time that is most convenient for you.
- Consider it a load off your shoulders. We take care of the dirty work for you.
- You can schedule a pickup anytime, day or night by telephone or our website.
Step Two: The wash your laundry will love
- Each garment is checked to ensure it is machine washable.
- Heavy stains are treated with stain remover.
- Each load goes through a 90 minute wash cycle to ensure thorough cleaning.
- Fabric softener is added during the washing cycle.
- A dryer sheet is added during the drying cycle to ensure freshness.
Step Three: Folding is an art, we're the artists
- Each item will be neatly & professionally folded to your expectations.
- Heavy stains are treated with stain remover.
- Then we package with the same attention to detail.
Step Four: Delivery to your home or office FREE
- Once your laundry is complete, it will be sent out for delivery to arrive at the specified time.
Frequently Asked Questions
- What areas do you currently service?
- What are your pickup and drop off times?
- Pickup and drop off is done between 6-9pm.
- What if i am not home?
- You can choose to leave your laundry by the door or at another location. Use the special instructions section to specify a specific location. Remember to be safe with the location you choose. We are not responsible for the contents while its not in our possession.
- What are the steps in your laundry process?
- Visit the "How it works" section of our website for more information about our process.
- Does Load and Fold charge a delivery Fee?
- Pickup and delivery are included free of charge.
- What type of bag should I put my clothes in for pick-up?
- Reusable bags can be purchased directly from us. Otherwise a garbage bag or standard laundry bag should be used.
- How do I pay for your service?
- You can provide us with credit card information for automatic payment. Cash or check can also be given to the delivery person. Balance must be paid prior or during drop off.
- How do i tell Load and Fold about special requests for garment care?
- While scheduling pickup online you can specify additional instructions.
- What can be washed by Load and Fold?
- Machine safe garment only. All dry cleaning must be separated from regular laundry.
